Where can I find help?

Online View: Services, content, updates, resources and more

Our unique browser-based Online view gives you access to a host of online services from search engine submissions to site reporting that will help you analyze  traffic, interact with visitors, and help your business thrive. To go to Online view, click the Online View button on the far left side of the control bar.

 

QuickStart Tips: The essential skills and tips

Learn the essential skills and tips to get you started with NetObjects Fusion and how to customize a new site created with the Site wizard.

 

Getting Started manual: Our step-by-step tutorial

Practice the basics you need to build your own Web site with NetObjects Fusion. This tutorial takes you step by step through the Web site building processùstart  with a blank site and learn how to create layout, design site navigation, and add content and interactivity to your site.  Getting Started manual in PDF format is available for download from the Support section of the NetObjects Web site.

 

NetObjects Fusion 7 User Guide: Our award-winning manual

Once you have learned the basics, the manual provides you with extensive information on intermediate and advanced site design.  Get detailed  instructions on how to design the unique look and experience of your site using site structure, styles, images, text formatting, tables, photo gallery, navigational elements, links, and anchors. Add interactivity and drive traffic to your site with actions, dynamic databases and forms, multimedia, components, and e-services.  And learn how to publish and manage your site. The NetObjects Fusion 7 User Guide is provided in PDF on your NetObjects  Fusion CD and by download from the Support section of the NetObjects Web site.
 

Help Topics: Fast answers, any time

Any time you need a quick answer to a question, go to Help.  Help gives all the reference material of the manual along with fast, powerful search  capabilities.  Search by key words or topics to get the information you need, when you want it.
 

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Technical Support

As a registered customer of NetObjects, the following forms of support are available to you:

  • WebSupport. As a registered customer you receive free access to NetObjects WebSupport. Getting help is now as close as your nearest browser! You can create support cases, check the status of existing cases, and research old cases.
     
  • Newsgroups. Our active newsgroups are filled with answers, tips, analysis, and  comments from your fellow site designers and developers.

    The following newsgroups are available for NetObjects Fusion:

    Installation and Configuration
    Exchange questions and information as you get started with NetObjects Fusion.

    General Discussion
    Post all general questions about using NetObjects Fusion for Windows.

    Online view
    Answers to questions about the Plan, Design, Build, Promote, and Grow phases of  your website.

    Web Design
    Post questions you have about the design of your Web site, including styles, templates, navigation, inserting new (or custom) HTML via Page View and Source View. Also post questions here relating to javascript, Java, ActiveX, Shockwave, audio, video, and other custom scripts.

    Publishing
    Answers to questions about publishing, including FTP, ISPs, directory structures,  and security.

    Components
    Information about NetObjects Fusion Components: Ad Banner, Message Board, Dynabuttons, Form Handler, Go Menu, ScreenDoor, and more.

    Third Party Components
    Exchange questions and information about third party components

    ASP Components
    Answers to questions about using the ASP Connector components with NetObjects Fusion versions 4.x, 5.x, MX and 7.

    Databases
    A discussion covering all the questions about connecting to external sources, and  what NetObjects Fusion does and does not allow in database creation and publishing.

    Actions
    Post questions about using Actions and Behaviors features. Includes CSS, new Fixed and Dynamic Page Layout, and DHTML.
     
  • Telephone Support. Please see www.netobjects.com/support for details.

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Online knowledge base containing known issues for NetObjects Fusion

This searchable database on our Web site contains all known issues in NetObjects Fusion 7 and previous versions, so that you can find more information on problems you might  experience with the product.

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Visit eFuse.com, the friendly place to learn how to build a better Web site

eFuse.com is dedicated to helping you build more effective Web sites. eFuse.com offers  information, inspiration, and assistance -- all written in plain English by professional writers and designers, so it's easy to understand and use. Here's what readers have to say about eFuse:

"It seems as though you've figured out the major mistakes people make, and then  written (or gathered) information that helps them overcome or avoid those mistakes."

"Superb articles - exactly the information I was needing as a small business owner to build a Web site."

"This site is like a life raft in the ocean of Web technology."

eFuse.com is for everyone who wants to build a more attractive and effective Web site.  You can learn what you need, painlessly and with no experience required!

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